Is there an enrolment fee?
Our enrolment fee of $495.00 is currently being waived. There is a monthly $75.00 service fee that begins after the first six months of establishing your home based travel business.
Anita Emilio, General Manager
Do I need travel experience?
Yes, we require you to have at least 3 years experience selling travel products. Read our What We Look For page for more information.
Steve Byrne, Group Managing Director
What services do you provide?
We provide a laptop, GDS connection and access to our intranet site. Through this site you have access to our contracted airfares, our proprietary net rate program, online cruise booking tool and an online search tool for a wide selection of tour and package products. Our contact centre and Client Relationship Management (CRM) system, serves as a basis for your e-marketing activities. Your site allows you to keep track of all your sales and commissions earned.
We also handle all of your back office activities including vendor payments, BSP ticketing and even, should you wish, delivery of documents. A 24 hour emergency service is available for you and your clients. Our dynamic packaging system allows you to customize your clients’ vacations and create your own margin. A marketing kit is also available to get you off to a good start.
Chris Godman, Operations Administrator
What products are available?
We have all major cruise lines and tour operators that cater to the US, Mexico, the Caribbean, Europe and Asia. You have everything a full service agency has at your finger tips but much more too. Package holidays will be part of your supplier line up but you will share our belief that customized vacations are what travellers are looking for.
With Travel Counsellors buying power and global connections you will be able to create special programs for singles, families or groups.
Anita Emilio, General Manager
What is the time and financial commitment of the training?
Our three day training program will cover the company and its culture, using the intranet site, our contact centre, Client Base Plus and how to make bookings using our online booking tool called Phenix. Accommodations and most meals are covered by us.
Melanie Leko, Business Development
How does the marketing program work?
The success of a Travel Counsellor in today’s market is based on the close personal relationship with the customer. Keeping in touch with your clients and networking in your communities are the basis of keeping your database strong.
Through your personal “contact center” in the intranet you can conduct your own e-marketing campaign. Numerous direct mail and marketing materials including postcards and banners for consumer shows are available. The direct mailing pieces or email blasts are created by our marketing team and are available to be sent out based on the data in your personal CRM and with you controlling who you wish to receive the mailings. We provide you with a start-up marketing kit.
Tara Sutton, Marketing Manager
Can I choose my own hours?
Just as you choose to work from home, your client base size and the level of customer service you provide will determine your hours. Ensuring you have devoted enough time to the development of your client base will ensure you have a strong business foundation.
Malcolm Hingley, Sales Director
When do we get paid?
Commission is paid monthly and is deposited directly to your bank account.
Anica Dangubic, Office Administrator